Even before we arrived in Zermatt, because of our initial communications with the concierge, we were confident that we were about to have a terrific vacation. He was exceptionally helpful and eager to accommodate all of our requests. The chalet itself is delightfully comfortable, incredibly clean and perfect for a ski vacation. We loved the location in Winkelmatten, which is a quiet area, with easy access to the gondola. And to top it off we had magnificent views of the Matterhorn. We have only the highest praises for our chef and house manager. Our experience at the chalet far exceeded our expectations. We spent our trip home, trying to figure out when we can return again. Bravo!
A nice chalet, fantastic location and very helpful and pleasant staff. The chalet is only 5 minutes walk to the main gondola and the bus stop is virtually outside the chalet. The bus service is very frequent and the journey to the village centre takes about 10 minutes. The chalet was very clean and modern. The staff were always at hand and know the area very well and were able to advise on everything from restaurants to where to buy art work!
The chalet exceeded our expectations. It was spacious and modern with a Swiss chalet feel. The location was perfect, away from the busy main Zermatt area but within 5 minute walking distance to the ski lift or the bus which stopped almost outside the front door. The balcony had a great spot to sit and watch the sun set over the Matterhorn. The staff were extremely helpful and professional and we are looking forward to heading back to Zermatt.